Terms of Service

Effective Date: March 28, 2026

Welcome to Pins. These Terms of Service ("Terms") are a legally binding agreement between you and Working Theory Labs, LLC, a Delaware limited liability company ("Company," "we," "us," or "our"). The Company operates the Pins platform and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Acceptance of Terms

By creating an account or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

2. Eligibility

You must be at least 13 years of age to use the Service. If you reside in the European Union or European Economic Area, you must be at least 16 years of age. If you are under 18, you represent that you have your parent's or legal guardian's consent to use the Service. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement.

3. Account Registration and Security

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security and confidentiality of your password
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized use of your account
• Maintain only one account per person

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe to be fraudulent or duplicative.

4. User Content

"User Content" means any content you submit, post, or display through the Service, including but not limited to comments, profile information, images, and event interactions.

Ownership. You retain ownership of your User Content. By submitting User Content, you grant Working Theory Labs, LLC a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and display your User Content solely in connection with operating, developing, and improving the Service.

Representations. You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not violate any third party's rights.

Removal. We may remove or disable access to any User Content that violates these Terms or that we find objectionable, at our sole discretion and without prior notice.

5. Acceptable Use

You agree not to use the Service to:

• Harass, bully, threaten, or intimidate other users
• Post hate speech or content that promotes violence or discrimination
• Send spam, unsolicited promotions, or chain messages
• Impersonate any person or entity
• Post false, misleading, or fraudulent event information
• Scrape, crawl, or use automated means to access the Service without our written permission
• Upload malware, viruses, or other harmful code
• Interfere with or disrupt the Service or its infrastructure
• Post another person's private information without their consent
• Violate any applicable law or regulation

6. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Working Theory Labs, LLC. The Pins name, logo, and all related trademarks, service marks, and trade names are the property of Working Theory Labs, LLC and may not be used without our prior written permission. All rights not expressly granted in these Terms are reserved.

7. Copyright Policy

We respect the intellectual property rights of others. If you believe that content on the Service infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) to our designated agent:

DMCA Agent: contact@workingtheorylabs.io

Your notice must include: (a) a description of the copyrighted work; (b) the URL or location of the infringing material; (c) your contact information; (d) a statement of good faith belief that the use is not authorized; (e) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf; and (f) your physical or electronic signature.

We may terminate the accounts of users who are found to be repeat infringers.

8. Third-Party Services

The Service may integrate with or contain links to third-party services, including Apple MapKit for maps and Datadog for analytics. These third-party services are governed by their own terms and privacy policies. We are not responsible for the content, availability, or practices of any third-party services. Your use of third-party services is at your own risk.

9. Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

10. Termination

We may suspend or terminate your account and access to the Service at our sole discretion, with or without cause and with or without notice. You may delete your account at any time through the Settings page.

Upon termination, your right to use the Service ceases immediately. The following sections survive termination: Sections 4 (User Content), 6 (Intellectual Property), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 14 (Dispute Resolution), and 15 (Governing Law).

11. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Events listed on Pins are posted by users. The Company does not verify, endorse, or guarantee the accuracy, completeness, or reliability of any event listing or User Content. We do not guarantee that the Service will be uninterrupted, secure, or error-free. You use the Service at your own risk.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORKING THEORY LABS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO THE COMPANY, IF ANY, IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

13. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Working Theory Labs, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

14. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Informal Resolution

Before initiating any formal dispute proceeding, you agree to first contact us at contact@workingtheorylabs.io and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration

If the dispute is not resolved informally, you and the Company agree to resolve it through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in New York, New York, or at another mutually agreed location, including by videoconference.

Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to contact@workingtheorylabs.io within thirty (30) days of creating your account. Your notice must include your name, account email address, and a clear statement that you wish to opt out of arbitration.

Small Claims Exception

Either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

EU and UK Users

If you reside in the European Union, European Economic Area, or United Kingdom, this arbitration provision does not apply to you. You retain the right to bring claims in your local courts and to benefit from applicable consumer protection laws.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

16. General Provisions

• Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver. The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force Majeure. The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet disruptions.
• No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and the Company.

17. Contact Information